Review by
Smiling Patient
Stars:
3.0
on
2010-03-23
Link
Facilities:
Service:
Painless:
Results:
Cost:
I had an extraction. Bill was settled without incident. However, I never received a statement. Ten months later I requested a statement so I could submit the co-pay to my flex spending account administrator. When I looked over the statement I noticed that the amount charged was different from the amount paid. Dr. Tidwell had accepted more money in payment from my dental insurer and me than the amount of the charges. They kept the extra money and zeroed out the account by identifying the overpayment as a "pay reversal". A refund was never sent to me. I had to question the statement and request the refund. Shame on them.
out of 5 stars
