Procedures -- I have had a several replacement fillings, crowns and at least one root canal done by Dr. Kerr, and from my perspective, all have been done very well. I have not yet needed to return to have any work re-done.
Pain -- Dr. Kerr has a very low-key manner, and is very responsive to any indication of pain, providing additional anesthetic whenever needed and has been very patient in waiting to ensure that additional anethetic has had sufficient time to work.
Cost -- My only issue, primarily since he is NOT a preferred provider with my dental plan, meaning that for certain procedures my out-of-pocket cost is 40% of the bill rather than 20%.
Insurance help -- His office bills my insurer directly and I have never had a problem in this regard. For expensive procedures, such as a crown, he has obtained pre-authorization from my insurer, so there are no surprises.
Chair-side manner -- Dr. Kerr does a good job of explaining his recommendations, involves his patients in their treatment and seems committed to making the experience as low-stress as possible.
Front desk -- Staff are very organized, congenial and typically call 1-2 days in advance to confirm that I'm still able to make a scheduled appointment.
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