Review by
Smiling Patient
Stars:
1.0
on
2012-04-26
Link
Facilities:
Service:
Painless:
Results:
Cost:
I would rate it "0" if I could. I traveled from another state on the recommendation of a colleague of Mr. Van Brocklin's. I was referred to Dr. Van Brocklin for the removal of a broken tooth. I had to wait over 45 minutes to be seen by the first nurse, who was inept and had to take my x-rays twice. The billing secretary at the front desk was rude, and snippish. Dr. Van Brocklin then administered IV anesthesia without getting a weight/height measurement - something I thought was required to properly administer anesthesia. Finally, when I awoke, the nurse was rude, and promptly forced me out a backdoor. I ended up with Dry-Socket and now need follow up surgery to repair a bone fragment left in my jaw. In addition to the poor medical care, Dr. Van Brocklin's incompetent billing staff also misfiled my insurance paperwork and use the wrong address for billing invoices - so weeks of billing issues ensued. When I finally received and attempted to pay his invoice, he returned my check as marked "void" and said he had turned me over to a collection agency. CONSUMER BEWARE!
out of 5 stars
