out of Read Reviews for Dr. Ralph Van Brocklin
I would rate it "0" if I could. I traveled from another state on the recommendation of a colleague of Mr. Van Brocklin's. I was referred to Dr. Van Brocklin for the removal of a broken tooth. I had to wait over 45 minutes to be seen by the first nurse, who was inept and had to take my x-rays twice. The billing secretary at the front desk was rude, and snippish. Dr. Van Brocklin then administered IV anesthesia without getting a weight/height measurement - something I thought was required to properly administer anesthesia. Finally, when I awoke, the nurse was rude, and promptly forced me out a backdoor. I ended up with Dry-Socket and now need follow up surgery to repair a bone fragment left in my jaw. In addition to the poor medical care, Dr. Van Brocklin's incompetent billing staff also misfiled my insurance paperwork and use the wrong address for billing invoices - so weeks of billing issues ensued. When I finally received and attempted to pay his invoice, he returned my check as marked "void" and said he had turned me over to a collection agency. CONSUMER BEWARE!
I know this doctor: 1 visit
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I was in a bit of a bind when I found this amazing man. I had been to affordable Dentures on a Monday and was told they couldn't do my procedure because my teeth needed to be cut out. Two hours later I was calling around trying to find someone that didn't charge an arm and a leg. I call Dr. Van Brocklin's office and I was so amazed at the kindness of his staff. They gave me a free quote, then managed to get me into surgery on a wed. just 2 days after I called them. My x-ray was kind of light, so they did another one, for free. His staff was super kind, and very supportive. Then I met the dentist himself, and man was I amazed. He was absolutely amazing. He explained everything so well, made me feel so at ease, if you knew the trouble I had been through to get to this point you would understand why I love this man, and his staff.
My first quote was around 1400, to 1800, but when the procedure was done it was only 1200! Wow! Such a blessing, considering everyone else wanted anywhere from 2000, to 3000 to do the same exact procedure, cutting out a total of 14 teeth. I have never in my life been so pleased with anyone as I am this man, and his staff. I highly recommend this office, they are now part of my family! Much love!
About Hygienist: She was just as amazing as the rest of his staff. Made me feel at home, very comfortable, and she had a very good sense of humor. Giving the fact I was gassed and put to sleep, I wasn't nervous at all, because I knew I was in such good hands! I love this entire office, simply amazing!
I know this doctor: 5 Days
Agree 3
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