Read review posted by hope on June 23, 2012, 10:09 a.m. for Dr. Alice Lau - Dentist

Dr. Alice Lau DDS - Dentist

4.0 based on 7 reviews

Rating out of 5 stars

Gaithersburg, MD

Map & Address
Review by Stars: 2.5 on Link
I do not recommend this dentist. Several co-workers complained that Dr. Lau over charged and was not up front with cost. I had an impression done by Dr.Lau to replace a missing tooth. I wanted to know cost of tooth which irritated Dr.Lau. I went back into Dr.Lau's office for f/u appt after insurance company informed me of what my cost would be. Dr.Lau said she had to do impressions over again because I had waited too long ~ 8 weeks. Dr.lau wanted to re-charge me for another set of impressions ~ I'd already paid for the 1st set up front. I do not believe my teeth shifted in 8 weeks as Dr.Lau implied. When I refuse another set of impressions and wanted to precede with the set we had Dr Lau refused her services. So. I not only waisted time off work for 2 appt's. I paid for a set of impressions that were never used. This treatment was horrible and this Dentist is very unprofessional. I should have listened to my co-workers when they tried to warn me about Dr.Lau. don't make the same mistake I did.

I know this doctor: 1 years

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