My original appointment was made with his partner, based on his stellar reputation for dental implants, after which I was passed on to Dr. Chu for dental work needed after implants. I found him to be, not a proactive dentist ensuring positive results, but a dentist who disappeared when he was most needed, leaving his responsibilities to others. He was void of any and all opinions and there was a gross lack of communication (none whatsoever) with the ceramist and myself. Such communication was and is paramount for the overall success of work. He took absolutely no responsibility for mistakes that were continuously made; therefore, creating a very uncomfortable situation that could have and should have been avoided. To mention a few of the "insults", root canal was needed after work, wrong veneers where made (multiple times) which were cemented to teeth then removed. Final veneers were sloppily cemented leaving multiple gaps behind the front teeth and veneers. I now have to spend MORE money elsewhere to correct mistakes made. The money paid was for full mouth restoration totaling $$$$$, in return I expected to work with a knowledgeable professional dentist. Both my periodontist and dentist have urged me to return to him but my lack of faith in his abilities has prevented me from doing so.
About Hygienist: Excellent - Friendly and very thorough - I miss her cleanings.
out of 5 stars
