out of Read Reviews for Dr. Stephen Chu
Smiling Patient
dislikes
Dr. Stephen Chu
on Feb. 20, 2020, 10:18 a.m.
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Smiling Patient
dislikes
Dr. Stephen Chu
on March 5, 2017, 4:09 p.m.
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Smiling Patient
dislikes
Dr. Stephen Chu
on Jan. 2, 2017, 7:29 a.m.
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My original appointment was made with his partner, based on his stellar reputation for dental implants, after which I was passed on to Dr. Chu for dental work needed after implants. I found him to be, not a proactive dentist ensuring positive results, but a dentist who disappeared when he was most needed, leaving his responsibilities to others. He was void of any and all opinions and there was a gross lack of communication (none whatsoever) with the ceramist and myself. Such communication was and is paramount for the overall success of work. He took absolutely no responsibility for mistakes that were continuously made; therefore, creating a very uncomfortable situation that could have and should have been avoided. To mention a few of the "insults", root canal was needed after work, wrong veneers where made (multiple times) which were cemented to teeth then removed. Final veneers were sloppily cemented leaving multiple gaps behind the front teeth and veneers. I now have to spend MORE money elsewhere to correct mistakes made. The money paid was for full mouth restoration totaling $$$$$, in return I expected to work with a knowledgeable professional dentist. Both my periodontist and dentist have urged me to return to him but my lack of faith in his abilities has prevented me from doing so.
About Hygienist: Excellent - Friendly and very thorough - I miss her cleanings.
I know this doctor: 4+ years
Agree 25
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Agree 25
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He was recommended to my by his partner, and I gave him the benefit of the doubt in the beginning even though he never talked much to me or consulted me about what he was going to do with my teeth. That turned out to be the worst thing that could happen to me. I have lost the use of previously normal canine teeth because he decided the shave it down and gave it a crown to "match" all my other teeth. I was in shock for many days, but everytime I tried to approach him, he "yes"'s me to death, and shuts me down in the most slippery and elusive way. Worst communication skills ever, cocky, inappropriate jokes are the hallmark of his practice. On first meeting with him, you will see what I mean immediately. RUN!!
I know this doctor: 6 years
Agree 12
Disagree 0
Agree 12
Disagree 0
