Review by
Smiling Patient
Stars:
3.5
on
2008-06-27
Link
Facilities:
Service:
Painless:
Results:
Cost:
Dr. Chu is a great dentist. He is very firendly. Does great work. And was wonderful with my anxious husband & kids.
Billing in the office, however, is horrible. 7 months of being told everything is fine with my account and refusing to accept payment for a possible co-pay until they hear back from the insurance simply covered up the fact that they had not been billing the insurance company correctly or at all. So they had no idea what my co-pay was.
My understanding is that the front office has all been let go and they are seeking replacements now.
About Hygienist: very thorough. best cleaning I have ever had.
out of 
