I have been under the dental care of Dr. Sorensen for 15 years. He is very gentle and very skilled at providing pain-free dental interventions. However, the quality of the fillings, and especially very costly crowns, has been less than desirable. I have learned that I have paid double the average cost for the crown that I also paid out of pocket, as I do not have dental insurance. The crown was done on a healthy tooth that had a large filling; Dr. Sorensen talked me into this work pointing at cosmetic reasons. The crown is more unsightly than was the original tooth; it is exposing lots of metal at the base. When I was necessitated to see other dentist during Dr. Sorensen's vacation, the dentist commented with raised eyebrows on the quality of the (recently done) crowns and asked if I had this work done "overseas". Dr. Sorensen's receptionist and hygienist are rude and pushy, lacking proper customer service skills. The hygienist is rough and inconsiderate.