Dr. Hess is great..HOWEVER..his staff leaves alot to be desired. They are RUDE, IGNORANT and make you feel as though you are bothering them. I have been going here for several years and I had a dental emergency and was told I couldn't get in there for several weeks. I temporarily filled my missing filling myself and when my fiance' called back to schedule a future appointment for me she was treated with disrespect and told " I GAVE HIM A PHONE NUMBER, WE ARE BOOKED FOR SEVERAL WEEKS! " and then she was hung up on. I WILL NEVER go back to Dr. Hess again simply because of the way we were treated!! POOR CUSTOMER SERVICE F-