Dr. Lutzker was very nice, very friendly. I went in for a cleaning and exam after not having been to a dentist in 7 years, and they were very nice and didn't hassle me about that, and they made everything as painless as possible. I mean, the cleaning hurt, but that's because I hadn't been to the dentist in 7 years. He and his hygenist were both incredibly nice and made me feel comfortable, and the front desk greeted me like I was an old friend thought it was my first appointment. They made sure that I knew how much it was going to cost before they did anything (it was around $300 -- don't know if that's good but seems good to me). I liked them a lot.