Review by
Smiling Patient
Stars:
1.0
on
2011-11-22
Link
Facilities:
Service:
Painless:
Results:
Cost:
I decided to visit Dr. Austin's office based on her rave reviews and exprience in dentistry. My first experience visiting Dr. Austin was enjoyable and I received a satisfactory filling. However, when I returned for my second visit, she apparently was in a rush that evening and her services as a result were shoddy.
I experienced pain and discomfort and even received a burn mark on my face from her sloppy work. Now, as I try to address the problem with her, she's "too busy" to take my phone calls or return my emails. I am very disappointed with the services she provided and what adds insult to injury is the fact that she won't take responsibility for her actions.
To ensure that I was giving the benefit of the doubt in assessing the services she provided, I went to another dentist for a second opinion and they confirmed that the work performed was substandard.
Overall, Dr. Austin may be a good dentist, but my experience proved otherwise to me.
out of 5 stars
