I was a patient at this office for 25 years. I take good care of my teeth and get checkups 2x a year. I'm proactive and solicit guidance from dentist and hygienist. I thought I was doing well until a new hygienist came in 4 years ago and noticed infected gums.
She did a quick perio probe, MY FIRST IN MY 47 YEARS, and found moderate to severe periodontal disease, easily detectable in previous visits. I asked Dixon why this wasn't have been caught earlier (I now risk losing 3 teeth), and he just shrugged.
The painless, cost-free procedure takes less than 5 minutes, and is clearly proactive dental care. It's recommended for anyone over 40. Yet Dixon never did one. It seems that in our litigious society that it would be a no brainer to document periodontal status. Sadly, after periodontal surgery and 4 costly perio cleanings a year, I still risk losing the teeth.
I transferred my family's records to another provider immediately - and he never contacted to ask me why he was losing a 25 year patient (my wife was there for 40 years!). My new provider is far more advanced in equipment and technology, they file insurance, and provide network discounts.
If you need proactive dental care, you won't find it here. You can do better.
About Hygienist: The new hygienist saved my mouth.
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