Read review posted by Smiling Patient on June 29, 2016, 1:40 p.m. for Dr. Charles Mendes - Dentist

Dr. Charles Mendes DDS Mendes Family Dentistry - Dentist

4.0 based on 15 reviews

Rating out of 5 stars

Saint Paul, MN

Map & Address
Review by Stars: 2.5 on Link
I have never been to this dental office before BUT I hope that their dental service is better then their front desk service. The lady on the phone was incredibly rude whoever she was. She did not represent the place well at all for me as a new potential patient. She wanted all my daughter's information (social, etc.) before I could even put a word in. I would have appreciated it more if she were more friendly and less hasty. I don't regret changing my mind about them at all because I wouldn't want to deal with that lady everytime I had to call their office. Call and see for yourself how you're treated and you decide. My first impression of the place based on that one phone call was so bad it was enough for me to look elsewhere. What blew me even more away was when I actually told her how rude she was being towards me! Not even a simple "Sorry I didn't mean to come across that way." or anything. "Just fine bye."

About Front Desk: I have never been to this dental office before BUT I hope that their dental service is better then their front desk service. The lady on the phone was incredibly rude whoever she was. She did not represent the place well at all for me as a new potential patient. She wanted all my daughter's information (social, etc.) before I could even put a word in. I would have appreciated it more if she were more friendly and less hasty. I don't regret changing my mind about them at all because I wouldn't want to deal with that lady everytime I had to call their office. Call and see for yourself how you're treated and you decide. My first impression of the place based on that one phone call was so bad it was enough for me to look elsewhere. What blew me even more away was when I actually told her how rude she was being towards me! Not even a simple "Sorry I didn't mean to come across that way." or anything. "Just fine bye."

About Hygienist: n/a

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