Review by
Smiling Patient
Stars:
3.0
on
2012-09-24
Link
Facilities:
Service:
Painless:
Results:
Cost:
I went to Dr. Vaughn for some minor dental work two times over the past year. The first visit was fairly simple and easy and went well.
The second visit was for a cleaning, and after the procedure I was told that a previous coupon was in effect for the cleaning and I didn't have a balance due. Sounded great to me, and I went on my merry way.
A month later I received a bill for the cleaning stating that my payment was 30 days past due. When I called in to ask about the bill, the individual I spoke with was both unhelpful and extremely rude, and actually hung up on me.
Not what I would expect from a "professional" office.
Very disappointing. I wouldn't recommend any service that relies on surprise billing.
out of 5 stars
