Review by
Professional
Stars:
4.0
on
2007-12-19
Link
Facilities:
Service:
Painless:
Results:
Cost:
Emma Gonzalez, DMD did my root canal in 1993 when I was 6 months pregnant with my son. Now my son who is 14 years old is also her patient.
Pain-- She managed my pain well.
Cost/Billing/Insurance help--Depends on one's insurance, she accepts what insurance pays her with no out of pocket charges, except for my son's monthly maintenance brace management. The billers are knowledgeable and know how to navigate the dental insurance system.
Chair-side manners: She is soft spoken, gentle, I am very satisfied the way she cleaned my teeth.
However, there is a hygienist in the office whose work needs improvement, i.e., thoroughness (flossing as part of routine 6-month dental care was not done), not splattering water on your face during dental cleaning.
Return calls to messages left in the office are on the slow side. One time, my call was returned after my son was already seen by the hygienist when it should have been returned before he was seen in the office.
out of 5 stars
