I went to Dr. Johnson to simply have my teeth cleaned. His dental hygienist did BEYOND a poor job. She spent 99% of the time talking to me about "hooking me up" with one of her girlfriends. I complained to Dr. Johnson on the day of the visit. And, I called and complained again a few weeks later because I could literally see the plaque on my lower front teeth.
Dr. Johnson scheduled another appointment for me. And, I was pleased with the visit and with the office in general... until later on when I found out that he billed me and my insurance company TWICE!!!
I contacted his office by phone. I contacted his office by letter. Ultimately, after receiving a threat from Dr. Johnson's office that my bills would be sent to a collection agency, I paid both bills.
out of 5 stars
