Review by
Smiling Patient
Stars:
2.5
on
2007-07-11
Link
Facilities:
Service:
Painless:
Results:
Cost:
Very expensive. Staff while very pleasant during visits is very poorly organized. 3 separate times we got calls that there was a cancellation and one of our 3 children could come have a cavity filled or other 'required' procedure. Problem was, in all cases, that the children did not need those procedures (i.e. they didn't have a cavity that needed to be filled) and I had to be the one to make them double check the records. They recommended procedures and orthodontist work that upon second opinion with a highly respected 2nd orthodontist (that we had used for our first child) we decided was not at all needed. They do not always return important telephone calls to answer questions. They filled out school forms saying that dental treatment was incomplete, which could have negative effects on the kids being able to go to school, ignoring the second opinions we had received. We have just decided to change back to the dentist we had 5 years ago that we had changed because we moved to Potomac. Now Amy Light's office, after a month of requesting and their saying they would send the kids files, has still not sent their files back to our original dentist. There is just complete incompetence in their administrative function.
out of 
