The customer service at this office used to be so terrible that I planned to switch dentists; however, I'm glad I gave them one more try. My last appointment in 12/06 was so much better than past visits that I made a remark to the hygienist. Apparently some staffing changes have helped matters immensely. I've only had cleaning and minor procedures (fillings) done, but have had no unreasonable pain or discomfort from them. My wait times have generally been short, and the office appearance, while not lavish, is just fine for my needs. I looked into the cost of composite (white) fillings, and while I wasn't impressed, it may be because of my insurance and not the fault of the dentist. All in all, I will stick with Dr. Goodman -- partly because the staff seems so much better, but mainly because his office is in a convenient location for me.
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