Read review posted by Action on Sept. 28, 2016, 11:07 a.m. for Dr. Susan Oles - Dentist

Dr. Susan Oles DMD PLLC - Dentist

3.5 based on 18 reviews

Rating out of 5 stars

Phoenix, AZ

Map & Address
Review by Stars: 2.5 on Link
Summer of 2016 - my service was an extraction for a tooth that already had a root canal. So I was not in pain and the service was not urgent. The cost was triple what was quoted verbally. And the front office was not pleasant to deal with for the service rendered. If you decide to go get a written quote first and be prepared to have a unpleasant experience with the front office. Never going back.

About Front Desk: I paid the amount due when I left and weeks later the front office sent me a billing for triple of what they quoted initially stating insurance would not cover those amounts. When I spoke to my insurance they stated the dentist never got pre-authorization and the amount covered would have been the same. Never going back

Front desk:

About Hygienist: I had left another office that at least was honest about the quote. So I went looking for alternatives. Dr. Oles office had to clean my teeth before they would set me up for the extraction. My teeth were cleaned the week before at the other office. After that they gave me a quote that was less and I felt comfortable.

My Experience:

Agree 3 Disagree 0 Agree 3 Disagree 0