Read review posted by superj on Nov. 21, 2006, 12:25 p.m. for Dr. Mark Burhenne - Dentist

Dr. Mark Burhenne DDS - Dentist

4.5 based on 8 reviews

Rating out of 5 stars

Sunnyvale, CA

Map & Address
Review by Stars: 2.0 on Link
When someone tells you "yes we accept delta dental" what do you think? you think ok im fully covered. not at this office. they deal with ins everyday and know what coming out of pocket and what is covered.when i thought i was covered fully i wasnt. they never told me nor did i ask if they were a delta dental dentist. but the point of the matter is that they knew that the 1600 hundred dollar bill was coming out of my pocket and knew delta was only covering so much. instead to doing the right thing by saying "hey this much will be out of your pocket" they skipped telling my that and just sat me in the chair. they would have lost a patient yea but would have had my respect and recomendation to my friends and family but instead they have me writting this review. so in closing ask all these questions first because they will not be courteous and let you know what comes out of your pocket. in my opinion thats not how you keep patients by keeping them in the dark. they have alreay lost 4 patients because of this i hope they loose more.
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