I had upper and lower jaw surgery. The surgery itself went very well--I had no complications and no bruising. I paid approximately 10k beyond insurance. From a functional perspective the surgery was a success but I was not please with the asthetic outcome. When challenged on it the Dr. became pretty defensive and it took over 9 mo of follow up for him to address. We agreed on a refunf of 3k after not agreeing on a treatment to rectify the asthetics.