Read review posted by xu74 on Jan. 16, 2013, 5:53 p.m. for Dr. Michael Ternisky - Pediatric Dentist

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Read review posted by xu74 on Jan. 16, 2013, 5:53 p.m. for Dr. Michael Ternisky - Pediatric Dentist

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Dr. Michael Ternisky DDS - Pediatric Dentist

4.5 based on 13 reviews

out of 5 stars

Mc Lean, VA

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Review by xu74 Stars: 3.0 on 2013-01-16 Link

Facilities:

Service:

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I had a service done for my son last Nov and paid by credit card for the service right away. I then submitted claim to my insurance company as I always did. Aetna however paid to the dental office instead of to us directly (within two weeks after we submittted the claim). We did not get any acknowledgement from the office. I realized that the reimbursement was made from Aetna in early December and called the office. I was told that the payment WAS received and a check would be sent out to us as soon as possible. A few weeks passed and I did not see a check. I called again around 1/8/2013 to ask about the check, and was told that a check was issued on 1/4/2013 which I did not receive, but no more checks would be issued until 30 days later. When I asked if a check can be issued right away as I always process all my mails on time so if I didn't get it I wouldn't get it. I was told to call again a week later. I called the office again on 1/16/2012 and was told that it wasn't even two weeks so please call back next week. I don't understand as I paid them months ago?

About Front Desk: The receptionist named Shelly is rude and made me feel I owe them. So long Dr. Ternisky I guess I will take my Patronage somewhere else!

Front desk: