I have no complaints about the office, the office staff was actually very helpful with my insurance. I have a complaint with the procedures. He only spends about 10 minutes on cleaning!! And I've had to go back to the office to correct the procedure he'd done before. It seems like he's always rushed. And his time and consideration for the procedure reflects the poor quality of our healthcare system. Providers just want to do as many procedures as possible so they can make money, putting quality on the backburner. And it's really difficult to find a good accessible, affordable, and available dentist in DC.