Review by
Very Disappointed
Stars:
2.0
on
2011-12-21
Link
Facilities:
Service:
Painless:
Results:
Cost:
I have never has such terrible service experience. I get better service from a McDonalds Cashier that I did with Dr. Barillas. She treated me so poorly that one of her coworker, the other doctor she worked with had to pull me aside and answer all the questions that she refused to.
she is so inconsiderate. I am an Invisalign patients which means all she has to do is hand me my invisaligns, ask me how im doing and say have a nice day. Every single appointment she would make me wait an hour, then get her assistant to HAND me my trays and then talk to me for 2 minutes tops (if im lucky). WHY was I waiting an hour for THAT? She never got my treatment plans right, I always had to correct her. She didn't answer any of my questions, so one day I requested a consult with her because i really needed time to ask questions so i took the liberty of calling ahead and scheduling the last appointment on the books so that she wont be busy with other patients. And she still kept me waited. After she finally go to me she stood at the edge of the door way, answered my some questions incorrectly for 5 minutes and said she had other patients to attend to, and walked out. I was so insulted and felt so disrespected that I almost cried right in the office
out of 5 stars
