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Dr. Jessica Pasono - Dentist

2.0 based on 2 reviews

1 Rating out of 5 stars

(920) 499-8888

Green Bay, WI

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Dr. Jessica Pasono Rating 2.0 stars based on 2 reviews
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Review 1 by Stars: 2.0 on Link
My experience with Dr Pasono was a nightmare!!! I saw her at Fountain View Dentistry in Suamico (just one of multiple dental offices she and her DDS husband own & operate in the greater Green Bay area) for a cracked filling and left in extreme pain & needing a root canal. She would not return my calls or forward my records/x-rays to a new provider. During those excruciating days and weeks she had her staff relentlessly harrassing me for a (disputed) outrageous bill/balance for the damage she did, even after maxing out my dental insurance benefit for the entire year in one appointment. Needless to say we will never be back OR let anyone we know & care about make an appointment with her.

About Front Desk: Rude (except for Amy, who is new and is a scheduler). Lissette was harsh with her threats of sending us to collections and uncaring about our years of patronage there at that office, as well as my severe pain caused by Dr Pasono.

Front desk:

About Hygienist: Cheryl is EXCELLENT!!!! She is the only one left at that office whom we will genuinely miss.

Hygiene time: I hour

I know this doctor: Shes new but we’d been patients there for yrs.

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Review 2 by Stars: 2.0 on Link
Went to Jessica Pasono DDS with a cracked filling and left needing a root canal (which she then seated a new crown over) She would not return my calls when I was in horrible pain for weeks during and after the 2 appointments I had with her nor would she forward my records to a new provider. She DID however have her STAFF RELENTLESSLY HARASS US!!! They called us, emailed, texted, messaged and sent threatening letters for “overdue payment” (within days of when the crown was seated and after she’d already billed my insurance and received nearly my whole entire 2024 dental benefit of $1,000. They used their own devices after we blocked those from her office) because she wants another over $1,000 for that one restoration!? It has been a NIGHTMARE & I am TRAUMATIZED. She & her DDS-husband own & practice at MULTIPLE offices throughout the area (greater GB, NE WI & Fox River Valley under differently named facilities. BEWARE!!!!!

About Front Desk: Scheduler Amy is sweet But the Office Mgr is rude, unprofessional, obviously willing to do whatever it takes to squeeze payments out of patients. Pathetic really!!!!

Front desk:

About Hygienist: Cheryl is a consummate professional!!!! She’s as skilled as she is cordial and courteous. She is the ONLY reason we feel bad about leaving Fountain View Dental. She and the former owner/practitioner (Dr Brian Shaefer) are TOP NOTCH in their fields. So sad to have Dr Shaefer retire and turn over his practice to the new owners.

I know this doctor: Over a year

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Smiling Patient dislikes Dr. Jessica Pasono on April 1, 2024, 7:41 a.m.
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Smiling Patient dislikes Dr. Jessica Pasono on April 1, 2024, 7:40 a.m.
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