out of Read Reviews for Dr. Helen Alderson
If you are a chicken about pain and discomfort - Dr. Alderson and her staff are for you!
Very sensitive to the fearful patient and so professional with any treatments. I have had minimal, minimal pain with cleanings, bridges, fillings,
root canal diiagnosis - you name it. Dr. Alderson is greatly respected in the dental community and uses only the latest technology at Advanced Dentistry.
No unnecessary procedures and discusses/explains all procedures.
About Front Desk: I have never had anything but courteous interactions, no billing issues and most pleasant.
About Hygienist: Very good, thorough and fast! Yipee - in and out and looking good
Hygiene time: 20
I know this doctor: 10
Agree 1
Disagree 0
Agree 1
Disagree 0
Usually have basic yearly treatments & happy to report that it has been wonderful!! Staff are friendly & gentle. Dr. Aldersen uses up-to-date techniques that is quick & nearly painless!!!!
About Hygienist: Hygienist is gentle & kind to my mouth when he does cleaning. I always leave the office feeling refreshed & clean!!
I know this doctor: 5 yrs.
Agree 0
Disagree 0
Agree 0
Disagree 0
Always stays in good communication, warns of any pain, no surprises -- proud of her family and her practice.
I know this doctor: 8 years
Agree 0
Disagree 0
Agree 0
Disagree 0
I made an appointment for teeth cleaning. After the dental hygienist cleaned my teeth (the old-fashined way), he asked me to wait a few minutes so he can have Dr. Alderson take a look. Dr. Alderson just took 3 minutes to look at the work her hygienist did. I went out to the receptionist to pay my bill. She told me it was $200.00 I was stunned! $200 just for teeth cleaning. I then asked her how much was teeth cleaning and she said $120 plus $80 for the exam. She asked me if I had an exam and I said I don't think so. She then went to the back to check and came back and told me that there was an exam. I was in a hurry and paid it thinking I can resolve this with Dr. Alderson later. I mean if you're going to include an exam with teeth cleaning and charge for it, then you should let the patient know this. And if you're going to charge $80 for an exam, then do a real exam with x-rays. Don't just take a few minutes to take a look and charge $80. I told Dr. Alderson I plan to go back to my original dentist, Dr. Stanley Tong, since he only charges $80. Dr. Alderson's reply was to let her know where to forward my dental records and asked where does my dentist cut corners?
I know this doctor: three + years
Agree 2
Disagree 0
Agree 2
Disagree 0
