out of Read Reviews for Dr. Thomas Niemi
Smiling Patient
dislikes
Dr. Thomas Niemi
on Sept. 22, 2016, 9:21 a.m.
Agree 0
Disagree 0
Agree 0
Disagree 0
The WORST dentist. DO NOT BRING YOUR KIDS HERE!!!
My son had expanders put on in March, that were supposed to come off in August. During that time I changed jobs which resulted in a change in insurance. When I brought him for his appointment on August 10th I was told that they wouldn't take them off until they got approval from the new insurance. I asked the dentist to look at the upper expander because my son said it was lose. He looked and said everything looks good and not to worry about re-cementing it because it would be coming off as soon as the insurance approval comes through. It then took 2 months for them to get the approval and according to the office manager 3 tries to submit the request correctly before it got approved. We had an appointment last week to take them off and the dentist spent 5 minutes looking at him and said that his uppers need to expand further and we should leave them on and start expanding them again. I questioned why he didn't tell us that in August and we could have used those 2 months we were waiting on insurance to do the expansion. His response was "I'm not sure what happened I don't remember that appointment" the office manager was supposed to call me and let me know what happened and she never did. 2 days ago the upper expander fell out (I told him 2 months ago it was lose) and I brought him in today to get it re-attached. I asked the dentist to explain why I never got the call back I was supposed to receive and he responded with (exact quote) "I don't know if you care about your son, but I am trying to help him".
I cannot emphasize this enough DO NOT LET HIM TOUCH YOUR CHILDREN!!!
About Front Desk: no customer service at all, wish I could give zero starts
Front desk:
My Experience: Children's / Pediatric Dentistry
Duration: 6 months
I know this doctor: 2 years
Agree 1
Disagree 0
Agree 1
Disagree 0
I took my children in for cleanings, I was told that a cleaning was about $80. I received a bill a week later for $1200. The doctor had done more than just cleanings on all 4 of my children without asking my permission. it took me 4 or 5 calls to actually get someone to talk to me about the bill and even then there was no apology, just excuses about how the procedures were needed. It seemed like the money not the patient was and is he priority.
I know this doctor: 3 years
Agree 0
Disagree 0
Agree 0
Disagree 0
I've been to many dentists in my lifetime. He is the best dentist I've ever been to.
I know this doctor: 1 year
Agree 2
Disagree 0
Agree 2
Disagree 0
iI had my Lumineers done about a year ago. Dr. Niemi listened to what it was I needed and wanted before making any suggestions. He gave me exactly what I invisioned in my mind as being the perfect hollywood smile I've always wanted. He's great and a true professional! I have my lumineers warranteed with him for my life and I will NEVER go anywhere else. I recommend Dr. Niemi for anything not just Lumineers but if you go to him for them your gonna be happy!!
I know this doctor: 1 year
Agree 1
Disagree 0
Agree 1
Disagree 0
have a family history of poor teeth. Several years ago, I started having very bad problems. I went to three other dentist--their solution was to just pull teeth. Then, a year ago the third dentist pulled a front tooth, gave me a temporary fix (3-6 months he said) and gave me an unaffordable fix. Then, I remembered Dr. Niemi and the quality work he had done for me 11 years ago. I took my problems to him and he was incredible. He listened to what I wanted, said that it could be done. He did not try to sell me something I did not want. Well, the results are beyond my wildest dreams. I have the most fabulous smile. Far beyond my expectations. His touch and manner is so comforting and his staff are wonderful. Everyone should have such a great dentist. Get a great smile-you deserve it!! Thanks P.B. Denver, CO
About Hygienist: The entire staff is fantastic!!!
I know this doctor: 11 years
Agree 0
Disagree 0
Agree 0
Disagree 0
Great office, great customer service, great work. I was blessed with good teeth and he has made them better. The cosmetic work was great, the price was fair, and the service and attitude are marvelous. He now has Dr. Pauyla Coffey in the office and she is also great.
About Hygienist: Pleasant, capable, careful.
I know this doctor: 10 years
Agree 0
Disagree 0
Agree 0
Disagree 0
Dr Niemi and his staff are extremely customer service oriented, have extremely nice facilities, and provide excellent care. They have the ability to do in-house same day crowns, which turn out to be as good or better than the ones you have to wait for with a temporary crown. Highly recommend.
I know this doctor: 10 years
Agree 0
Disagree 0
Agree 0
Disagree 0
It seems like every time I have visited this office I run into some kind of problem. The last problem I had, the doctor mis-coded a procedure I had and wouldn't change it. It ended up costing me $500 because he recommended a procedure that I didn't need according to my insurance company. The front desk staff is very nice but Dr. and his assistance seem pushy and fake.
Agree 0
Disagree 0
Agree 0
Disagree 0
He is the finest dentist I have ever gone too. The staff is so nice and helpful. He doesn't push procedures on you. It's about dental health not whiteing teeth or doing unessary fillings or other work.
Agree 0
Disagree 0
Agree 0
Disagree 0
