Q&A

My office information is incorrect. How can I change it?
DR.Oogle will remove incorrect information upon request from a dentist. However DR.Oogle does not update individual dentists' office information. It is the dentist's responsibility to maintain the accuracy of their practice listing. Dentists may update their office information here.

How can I remove my practice information?
We do not remove dentists' public information. Just like with other directories and search engine services that may publicly list your name, your consent for inclusion of your name and specialty in our directory listings is not required. Your name and dental specialty is public information that has been made available by your State Dental Board for the purposes of verification of your dental license by patients. It is a condition of your licensure as a dentist by your State Dental Board that your license information which includes your full name and your location information is public. If you have retired, we can remove your practice information. To have your outdated practice information removed from DR.Oogle please use the contact form below.

How can I request removal of a negative review? (Updated Dec 2017)

  1. If you feel that a review is not representative of the overall patient experience in your practice you should encourage your patients to post more reviews to create a more objective representation of your practice.
  2. Registered dentists can reply to reviews and to likes by clicking on "Reply" button located in their control panel. We encourage you to explain why you disagree with the reviewer.
  3. Dislikes that you disagree with cannot be removed because not everyone needs to like you. It is best to get more likes.
  4. Registered dentists may ask patients to retract their reviews by clicking on "Remove" button in their control panel. If the patient does not object to your request, their review of your practice will be removed.
  5. In case the patient objects to your request you will be able to contact the patient again until a satisfactory solution is reached bewteen you and the patient.
  6. Please register above to request a review removal or to reply to a review.

Contact us


Subject:

  1. Dentists who would like to request removal of a review, must register and use review removal procedure explained above.
  2. If you have retired or otherwise stopped practicing dentistry please send your documentation verifying your retirement to PO Box address below.
  3. If you are an active practitioner and wish to have your practice information removed from DR.Oogle, please see information above.

DR.Oogle Terms of Service

Last Updated: Nov 23, 2017

Welcome to DR.Oogle! Please read these Terms of Service (the “Terms”) carefully, because they are a contract between you and DR.Oogle (“DR.Oogle”, “our”, or “we”) governing the use of DR.Oogle website and DR.Oogle website, located at https://www.doctor-oogle.com (the“Site”) through which users can post and read reviews, rankings, ratings and recommendations of dentists, post pictures of themselves, their doctors or dentists (each doctor or dentist is a “Provider”, or collectively, “Providers”), and Provider’s patients, and post and read other comments about patient experiences with Providers. To make these Terms easier to read, our Site and the associated services we provide are collectively called the “Services.” By using our Services, you agree to be bound by these Terms. If you don’t agree to these Terms, do not use the Services.

Privacy Policy

Please refer to our Privacy Policy, at https://www.doctor-oogle.com/privacy_policy/, for information on how we collect, use and disclose information from our users.

Your Account

Eligibility

You may use the Services only if you are 13 years or older and are not barred from using the Services under applicable law. Children under the age of 13 are strictly prohibited from using the Services. If you are under 18, you must obtain permission from a parent or legal guardian before using our Services. By using the Services, you represent and warrant to DR.Oogle that you have all requisite power and authority to enter into and comply with these Terms.

Registration

If you want to use certain elements of the Services, you’ll have to create an account (“Account”). You can do this by linking your valid account (each such account, a “SNS Account”) on a social networking service (“SNS”) through which you have connected to the Services, as is permitted under the applicable terms and conditions that govern your use of each SNS Account. You represent that you are entitled to disclose your SNS Account login information to DR.Oogle and/or grant DR.Oogle access to your SNS Account for use for the purposes described herein.

It’s important that you provide us with accurate, complete and up-to-date information for your Account, and you agree to update such information to keep it accurate, complete and up-to-date. If you don’t, we might have to suspend or terminate your Account. You agree that you’ll notify us immediately of any unauthorized use of your Account including whether any of your login data is lost, stolen, or used without permission. You’re responsible for all activities that occur under your Account, whether or not you know about them.

By linking your SNS Account to your DR.Oogle Account, you agree that DR.Oogle may access, make available and store (if applicable) some of the content that you have provided to and stored in your SNS Account so that it is available on and through the Services via your DR.Oogle Account. For example, DR.Oogle may enable you to find and invite friends on the SNS or to post or share your DR.Oogle Account profile on the SNS. Unless otherwise specified in these Terms, all such content, if any, will be considered to be your User Content for all purposes of these Terms. Depending on the SNS Accounts you choose and subject to applicable SNS privacy settings, personally identifiable information that you post to your SNS Accounts and information about your SNS friends may be available on and through your DR.Oogle Account. Please note that if an SNS Account or associated SNS becomes unavailable or DR.Oogle's access to such SNS Account is terminated by the third party service provider, then the content from your SNS Account will no longer be available on and through the Services. PLEASE NOTE THAT YOUR RELATIONSHIP WITH THE SNS ASSOCIATED WITH YOUR THIRD-PARTY ACCOUNT IS GOVERNED SOLELY BY YOUR AGREEMENT(S) WITH SUCH SNS, AND SMILINGDOCS DISCLAIMS ANY LIABILITY FOR PERSONALLY IDENTIFIABLE INFORMATION THAT MAY BE PROVIDED TO IT BY SUCH SNS IN VIOLATION OF THE PRIVACY SETTINGS THAT YOU HAVE SET IN SUCH THIRD-PARTY ACCOUNT.

IF YOU ARE A DENTIST YOU EXPRESSLY AGREE THAT DR.Oogle MAY FROM TIME TO TIME COMMUNICATE WITH YOU BY EMAIL OR TELEFACSIMILE, UNLESS YOU AFFIRMATIVELY OPT OUT OF RECEIVING SUCH COMMUNICATIONS BY SO INFORMING DR.Oogle VIA EMAIL, U.S. MAIL OR TELEFACSIMILE. If you have a free practice listing on DR.Oogle, or if your paid listing on DR.Oogle has expired, DR.Oogle may remove some or all of the reviews for your practice, as it is under no obligation to promote your practice.

Content and Content Rights

For purposes of these Terms: (i) “Content” means reviews, recommendations, photographs, text, graphics, images, music, software, audio, video, works of authorship of any kind, and information or other materials that are posted, generated, provided or otherwise made available through the Services; and (ii) “User Content” means any Content that Account holders (including you) provide to to us, whether in your Account profile or to be made available through the Services. Content includes without limitation User Content provided by other Account holders.

Provider-Specific Obligation

If you are a Provider or acting for a Provider, it is your responsibility to ensure that you have complied with all laws or regulations applicable to you, including without limitation HIPAA, and ensuring that you have appropriate consents from any patients pictured or mentioned in your User Content.

User Content

You are entirely responsible for all User Content placed on the Services through your Account. DR.Oogle has the right to use, reproduce, display, modify, transmit, distribute, perform, display and delete the User Content (in whole or in part) worldwide and/or to incorporate such User Content in other works in any form, media or technology now known or later developed. You expressly acknowledge and agree that any User Content is a public, not a private, communication, and DR.Oogle has no confidentiality obligations with respect to any User Content. You irrevocably waive as against DR.Oogle and its users any claims and assertions of moral rights or attribution with respect to User Content you have contributed, where "use" means use, copy, publicly perform and display, reproduce, distribute, modify, translate, remove, analyze, commercialize, and prepare derivative works of.

Services Content Generally

You acknowledge and agree that all Content posted on, transmitted through, or linked from the Services, is the sole responsibility of the person from whom such Content originated. DR.Oogle shall have no liability either for any person’s failure to receive any Content or for the removal of any Content. Any opinions, advice, statements, services, offers or other information or content expressed or made available by third parties, are those of the respective author(s) or distributor(s) and not of DR.Oogle. DR.Oogle neither endorses nor is responsible for the completeness, accuracy or reliability of any opinion, advice, information, or statement made on or in connection with the Services by anyone other than authorized DR.Oogle employees acting in their official capacities.

You agree that you must evaluate, and bear all risks associated with, the use of or reliance on any Content, and that under no circumstances will DR.Oogle be liable in any way for any Content or for any loss or damage of any kind incurred as a result of the use of or reliance on any Content made available via the Services. You acknowledge that DR.Oogle does not, either actively, or by any failure to act, pre-screen or approve Content, but that DR.Oogle shall have the right (but not the obligation) in its sole discretion to refuse, delete (in whole or in part) or move any Content deemed harmful or offensive, or which violates the letter or spirit of these Terms, or for any other reason. Further, DR.Oogle does not control user interactions, communications, exchanges, meetings or other user conduct, and is not responsible for user conduct.

User Content

The Service is a privately owned interactive platform that allows you and other users of the Service (among other activities) to post and read reviews, rankings, ratings and recommendations of dentists. You are entirely responsible for all information, advice, files, links, communications or other materials posted by you to or through the Service. You agree not to post or transmit any User Content that infringe a third party's rights, including without limitation any privacy, publicity or intellectual property rights, or that are unlawful, untrue, harassing, libelous, defamatory, abusive, potentially tortious, threatening, harmful (including but not limited to viruses, worms or similar software) or that is otherwise objectionable.

If you are a dentist you expressly agree that DR.Oogle may at its discretion modify your ranking if your practice was found in violation of DR.Oogle review posting guidelines. Furthermore, DR.Oogle has no obligation to display your reviews and may limit access to your ranking and reviews and the manner in which they are displayed in any manner we may deem appropriate.

If you are a patient posting a review of a dentist, you warrant that: (a) you are not dentist's family or friend; (b) you have not received payment, credit or other compensation or inducement in exchange or in connection with posting that review; (c) you do not have a direct or indirect financial relationship with that dentist beyond receiving dental service from that dentist; and (d) you have in fact received services from that dentist.

If you are a dentist posting a peer recommendation, you warrant that (a) you have not received payment or other compensation of any kind in exchange or in connection with posting that recommendation; and (b) you do not have a direct or indirect financial relationship with that dentist.

Title To Content

The Content made available directly through the Services by DR.Oogle or third parties is the property of DR.Oogle, its licensors and its advertisers. Title, ownership rights and intellectual property rights in and to such Content are the property of either DR.Oogle or third-party content owners and copyright holders and is protected by applicable copyright and other law. Other than as expressly provided herein, this Agreement gives you no express or implied license to the Content, including without limitation, any right to use, sell, rent, copy, distribute, broadcast, modify, perform or publicly display any Content.

Conduct

You agree not to do any of the following:

· Post, upload, publish, submit or transmit any Content that: (i) infringes, misappropriates or violates a third party’s patent, copyright, trademark, trade secret, moral rights or other intellectual property rights, or rights of publicity or privacy; (ii) violates, or encourages any conduct that would violate, any applicable law or regulation or would give rise to civil liability; (iii) is fraudulent, false, misleading or deceptive; (iv) is defamatory, obscene or pornographic; (v) promotes or constitutes discrimination, bigotry, racism, hatred, harassment or harm against any individual or group; (vi) is violent or threatening or promotes violence or actions that are threatening to any person or entity; (vii) promotes illegal or harmful activities or substances; (viii) contains personal or contact information about any other person without their prior authorization; or (ix) violates any content policies DR.Oogle has posted for the Services.

· Without DR.Oogle’s express written consent, use, display, mirror or frame the Services, or any individual element within the Services, DR.Oogle’s name, any DR.Oogle trademark, logo or other proprietary information or the trademark, logo or other proprietary information of any other party displayed within the Service, or the layout and design of any page or form contained on a page,;

· Access, tamper with, or use non-public areas of the Services, DR.Oogle’s computer systems, or the technical delivery systems of DR.Oogle’s providers;

· Attempt to probe, scan, or test the vulnerability of any DR.Oogle system or network or breach any security or authentication measures;

· Avoid, bypass, remove, deactivate, impair, descramble or otherwise circumvent any technological measure implemented by DR.Oogle or any of DR.Oogle’s providers or any other third party (including another user) to protect the Services or Content;

· Attempt to access or search the Services or Content or download Content from the Services through the use of any engine, software, tool, agent, device or mechanism (including spiders, robots, crawlers, data mining tools or the like) other than the software and/or search agents provided by DR.Oogle or other generally available third party web browsers;

· Send any unsolicited or unauthorized advertising, promotional materials, email, junk mail, spam, chain letters or other form of solicitation;

· Use any meta tags or other hidden text or metadata utilizing a DR.Oogle trademark, logo, URL or product name without DR.Oogle’s express written consent;

· Use the Services or Content for any commercial purpose, or for the benefit of any third party, or in any manner not permitted by these Terms;

· Forge any TCP/IP packet header or any part of the header information in any email or newsgroup posting, or in any way use the Services or Content to send altered, deceptive or false source-identifying information;

· Attempt to decipher, decompile, disassemble or reverse engineer any of the software used to provide the Services or Content;

· Interfere with, or attempt to interfere with, the access of any user, host or network, including, without limitation, sending a virus, overloading, flooding, spamming, or mail-bombing the Services;

· Collect or store any personally identifiable information from the Services or App from other users of the Services without their express permission;

· Impersonate or misrepresent your affiliation with any person or entity, or utilize the Services on behalf of any other person or entity without prior authorization from both that person or entity and DR.Oogle;

· Violate any applicable law or regulation; or

· Encourage or enable any other individual to do any of the foregoing.

· Dentists and anyone acting on behalf of a dentist are specifically prohibited from: (a) posting negative reviews about other dentists, (b) using DR.Oogle's patient-only systems, including its patient-only online appointment request system, for any purpose whatsoever, or (c) creating a new listing for any dentist whose listing has been removed or suspended by DR.Oogle.

Linked Entities

The Services contain links, through advertising and otherwise, to various third party web sites and other resources ("Linked Entities"). These Linked Entities are not under the control of DR.Oogle and DR.Oogle is not responsible or liable for the content, communications or materials of any Linked Entities. DR.Oogle is providing these links to you as a convenience only. The inclusion of any link does not imply endorsement by DR.Oogle of the Linked Entity or any association with its operators. You are responsible for adhering to the applicable terms of service for any Linked Entity. You are solely responsible and liable for any interactions you may have with such entities, their sponsors and other third parties.

Modifications To The Service

You acknowledge and agree that DR.Oogle may modify, suspend, or discontinue the Services or any elements of the Services at any time without notice and shall not be liable to you or to any third party for any modification, suspension or discontinuation of the Services.

Term and Termination

These Terms will remain in effect until terminated.

You may terminate your Account either through functionality we may provide in an Account management interface in the Services, or by emailing us with the subject line ”Account Termination”, and providing the following information: your name, email address, username (if different from your email address), and a statement that informs us of your desire to have your Account removed from the Services, along with a statement that certifies that you are the owner of the Account which you wish to have removed from our database.

You acknowledge and agree that DR.Oogle shall have the right, in its sole discretion, to terminate your use of the Services if you fail to comply with the letter or the spirit of these Terms. No notice shall be required from DR.Oogle to make such termination effective. In addition, DR.Oogle reserves the right to discontinue your access to the Services at any time for any reason, and with or without notice.

Upon termination of these Terms, your right to access or use the Content or Services will automatically terminate, and you will promptly destroy all copies of the Content in your possession or control. In the event of termination, your Account will be disabled and you may not be granted access to your Account or any files or other content contained in your Account. All provisions of these Terms which by their nature should reasonably survive termination hereof shall survive.

Copyright Infringement / DMCA Compliance

At DR.Oogle's discretion and in appropriate circumstances (which circumstances may include, by way of example, users who repeatedly infringe others' copyrights), DR.Oogle may revoke the license and terminate the accounts of users who infringe upon the copyright, or other intellectual property rights, of others. If you believe that the Services are being used to infringe copies of your work, please let us know, and if you believe that one of our users is a repeat infringer of your work, please let us know that in addition to the information required below. Pursuant to 17 United States Code 512(c)(2), our designated agent for notice of alleged copyright infringement on the Services is:

DR.Oogle
PO BOX 1107
Palo Alto, CA 94302
Attention: Copyright Agent

A notification of claimed infringement related to the Services must be a written communication addressed to the designated agent as set forth above, and must include substantially all of the following:

· A physical or electronic signature of the owner (or person authorized to act on behalf of the owner) of an exclusive right that is allegedly infringed;

· Specific identification of the copyrighted work claimed to have been infringed, or if multiple copyrighted works are covered by a single notification, a list of each copyrighted work claimed to have been infringed;

· Information related to the work(s) reasonably sufficient for DR.Oogle to promptly locate the work (e.g. title of work, location within the Service, etc.);

· Information reasonably sufficient to permit DR.Oogle to directly contact the complaining party, such as a complete name and address, telephone number, and an email address;

· A statement that the complaining party has a good faith belief that use of the work(s) in the manner complained of is not authorized by the copyright owner, its agent, or the law;

· A statement requesting that DR.Oogle take a specific act with respect to the alleged infringement (e.g., removal, access restricted or disabled); and

· A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

Third Party Disputes

If there is a dispute between users of the Service, or between users of the Services and any third party, you understand and agree that DR.Oogle is under no obligation to become involved. In the event that you have a dispute with one or more users of the Service, you hereby release DR.Oogle, its officers, employees, agents and successors from any claims, demands and damages (actual and consequential) of every kind or nature, known or unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way related to such disputes and/or the Services. If you are a California resident, you waive California Civil Code Section 1542: "A general release does not extend to claims which the creditor does not know or suspect to exist in his favor at the time of executing the release, which, if known by him must have materially affected his settlement with the debtor."

Disclaimer Of Warranty

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT ANY REPRESENTATION OR WARRANTY OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE SERVICES OR THEIR OPERATION. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, SMILINGDOCS DISCLAIMS ALL WARRANTIES, INCLUDING WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NONINFRINGEMENT. USE OF THE SERVICES IS AT YOUR OWN RISK. SMILINGDOCS MAKES NO WARRANTY THAT THE SERVICES WILL MEET YOUR REQUIREMENTS, OR THAT THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR FREE; NOR DOES SMILINGDOCS MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM THE SERVICES OR AS TO THE ACCURACY OR RELIABILITY OF ANY CONTENT OBTAINED THROUGH THE SERVICES. SMILINGDOCS MAKES NO WARRANTY REGARDING ANY GOODS OR SERVICES PURCHASED OR OBTAINED THROUGH THE SERVICES OR ANY TRANSACTIONS ENTERED INTO THROUGH THE SERVICES.

Limitation Of Liability

THE ENTIRE RISK ARISING OUT OF THE USE AND/OR PERFORMANCE OF THE SERVICES REMAINS WITH YOU. IN NO EVENT SHALL SMILINGDOCS, ITS LICENSORS OR CONTENT PROVIDERS OR ANY OF THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, AGENTS OR AFFILIATES BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, DIRECT, INDIRECT, SPECIAL, PUNITIVE, OR OTHER DAMAGES WHATSOEVER (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF BUSINESS INFORMATION, OR OTHER PECUNIARY LOSS) ARISING OUT OF OR RELATING TO THIS AGREEMENT OR THE USE OF OR INABILITY TO USE THE SERVICE OR ANY PART THEREOF, EVEN IF SMILINGDOCS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU, BUT THEY SHALL APPLY TO THE MAXIMUM EXTENT PERMITTED BY LAW.

IN NO EVENT WILL SMILINGDOCS’S TOTAL LIABILITY ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR FROM THE USE OF OR INABILITY TO USE THE SERVICES OR CONTENT EXCEED THE AMOUNTS YOU HAVE PAID TO SMILINGDOCS FOR USE OF THE SERVICES OR CONTENT, OR ONE HUNDRED DOLLARS ($100) IF YOU HAVE NOT HAD ANY PAYMENT OBLIGATIONS TO SMILING DOCS, AS APPLICABLE. THE LIMITATIONS OF DAMAGES SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THE BASIS OF THE BARGAIN BETWEEN SMILINGDOCS AND YOU.

Indemnity

You agree to indemnify and hold DR.Oogle and its parents, shareholders, members, subsidiaries, affiliates, service providers, distributors, content providers, officers, directors and employees, harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to, or arising out of or related to: (i) your violation of these Terms; (ii) your violation of any law, regulation or third-party right; or (iii) if a third party has a business or personal relationship with you, any alleged or actual damage to such third party's interests or rights resulting directly or indirectly from any alleged or actual damage to your professional or personal reputation, your business or any other interest of yours, by any Content or any action or inaction of DR.Oogle.

Modification Of Terms

DR.Oogle may modify these Terms at any time in our sole discretion. If any modification is unacceptable to you, you agree that your only recourse is to immediately terminate your use of the Services. Your continued use of the Services following our posting of a change of terms notice or new Terms on the Services, or an email to you providing notice of such change, will constitute your binding acceptance of the change. YOUR ACCEPTANCE OF THESE TERMS INDICATES THAT YOU GIVE CONSENT TO SMILINGDOCS TO E-MAIL YOU WITH NOTICES CONCERNING MATERIAL CHANGES IN THESE TERMS OR THE SERVICES.

Arbitration, Jurisdiction & Governing Law

You and DR.Oogle agree that the exclusive remedy for all disputes and claims relating in any way to, or arising out of, these Terms, the Services, or your use of the Services (including, to the extent permitted by applicable law, the arbitrability of any claim or dispute and the enforceability of this paragraph), or to any other alleged act or omission by you or DR.Oogle toward the other, shall be determined exclusively by final and SITE_NAME arbitration. The arbitration shall be conducted under the Commercial Arbitration Rules of the American Arbitration Association ("AAA") before a panel of three arbitrators and conducted in San Jose, California. You and DR.Oogle also agree that the AAA Optional Rules for Emergency Measures of Protection shall apply to the proceedings.

You and DR.Oogle may litigate in court only to compel arbitration under these Terms or to confirm, modify, vacate or enter judgment on the award rendered by the arbitrators. To the extent that you have breached or have indicated your intention to breach these Terms in any manner which violates or may violate DR.Oogle's or any of its licensor's intellectual property rights, or may cause continuing or irreparable harm to DR.Oogle (including, but not limited to, any breach that may impact DR.Oogle's intellectual property rights), DR.Oogle may seek injunctive relief, or any other appropriate relief, in any court of competent jurisdiction.

You and DR.Oogle must commence an arbitration by filing a demand for arbitration with the AAA within ONE (1) YEAR after the date the party asserting the claim first knows or reasonably should know of the act, omission or default giving rise to the claim; and there shall be no right to any remedy for any claim not asserted within that time period. (If applicable law prohibits a one-year limitations period for asserting claims, the claim must be asserted within the shortest time period in excess of one year that is permitted by applicable law.)

To the fullest extent permitted by applicable law: no arbitration under these Terms shall be joined to an arbitration involving any other current or former user of the DR.Oogle Services, whether through class arbitration proceedings or otherwise; no finding or stipulation of fact in any other arbitration, judicial or similar proceeding may be given preclusive or collateral estoppel effect in any arbitration hereunder (unless determined in another proceeding between you and DR.Oogle); and no conclusion of law in any other arbitration may be given any weight in any arbitration hereunder (unless determined in another proceeding between you and DR.Oogle).

In any proceeding of any kind arising out of or otherwise related to the Services, the prevailing party will have the right to recover its costs and reasonable fees of attorneys, accountants and other professionals. Without limiting the generality of the foregoing, if you, contrary to these Terms, attempt to bring suit or assert any other form of claim against DR.Oogle in any forum other than an arbitration in San Jose, California, you acknowledge that DR.Oogle may, in its discretion, challenge such forum’s jurisdiction over DR.Oogle, and that the prevailing party in such a jurisdictional proceeding will have the right to recover its costs and reasonable fees of attorneys, accountants and other professionals.

THESE TERMS SHALL BE GOVERNED BY THE LAWS OF THE STATE OF CALIFORNIA AND THE FEDERAL ARBITRATION ACT, WITHOUT REGARD TO CONFLICTS OF LAW PROVISIONS, AND YOU HEREBY CONSENT TO THE EXCLUSIVE JURISDICTION OF THE STATE AND FEDERAL COURTS SITTING IN SANTA CLARA COUNTY, CALIFORNIA. These Terms will not be governed by the United Nations Convention of Contracts for the International Sale of Goods, and the application of thereof is hereby expressly excluded.

General

“DR.Oogle” is a trademark of DR.Oogle Inc. All other names or designs within the Services may be trademarks of their respective owners.

These Terms constitute the entire and exclusive understanding and agreement between DR.Oogle and you regarding the Services and Content, and these Terms supersede and replace any and all prior oral or written understandings or agreements between DR.Oogle and you regarding the Services and Content. If for any reason a court of competent jurisdiction finds any provision of these Terms invalid or unenforceable, that provision will be enforced to the maximum extent permissible and the other provisions of these Terms will remain in full force and effect.

You may not assign or transfer these Terms, by operation of law or otherwise, without DR.Oogle’s prior written consent. Any attempt by you to assign or transfer these Terms, without such consent, will be null and of no effect. DR.Oogle may freely assign or transfer these Terms without restriction. Subject to the foregoing, these Terms will bind and inure to the benefit of the parties, their successors and permitted assigns.

You and DR.Oogle are independent contractors, and neither party will have the power to bind the other or incur obligations on the other's behalf without the other's prior written consent.

DR.Oogle shall have no liability for any failure or delay in the performance of its obligations caused by events beyond its reasonable control.

Any notices or other communications provided by DR.Oogle under these Terms, including those regarding modifications to these Terms, will be given by DR.Oogle: (i) via email; (ii) by a message to you through the Service, or (iii) by such other means as we deem reasonably likely to reach you. The date of receipt will be deemed the date on which such notice is transmitted.

DR.Oogle’s failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. The waiver of any such right or provision will be effective only if in writing and signed by a duly authorized representative of DR.Oogle. Except as expressly set forth in these Terms, the exercise by either party of any of its remedies under these Terms will be without prejudice to its other remedies under these Terms or otherwise.

Contact Information

If you have any questions about these Terms or the Services please contact DR.Oogle at:

DR.Oogle Inc
PO BOX 1107
Palo Alto, CA 94302
Email Contact

Copyright 2017, DR.Oogle Inc


PRIVACY POLICY

Last Modified Nov 23, 2017.

Introduction

DR.Oogle ("us," "we," or "DR.Oogle") is committed to respecting the privacy rights of its customers, visitors, and other users of the DR.Oogle website, located at https://www.doctor-oogle.com and the associated services we provide (the “Services”). We created this Privacy Policy ("Privacy Policy") to give you confidence as you visit and use the Services, and to demonstrate our commitment to fair information practices and the protection of privacy.

This Privacy Policy is only applicable to the Services, and not to any other websites or services that you may be able to access from the Services, each of which may have data collection, storage, and use practices and policies that differ materially from this Privacy Policy. If you do not agree with the practices explained in this Privacy Policy, you should not use our Services. By using our Services, you agree to accept the practices and terms set forth in this Privacy Policy.

Capitalized terms not defined in this Privacy Policy are defined in the Terms of Service located at https://www.doctor-oogle.com/legal_terms/.

Types of Information Collected

Traffic Data

We may automatically track and collect the following categories of information when you use our Services: (1) IP addresses; (2) domain servers; (3) types of computers accessing the Services; (4) types of web browsers used to access the Services; (5) other information associated with the interaction of your browser and the Services (collectively "Traffic Data"). Traffic Data is anonymous information that does not personally identify you.

Personal Information

In order for you to access certain areas of the Services, we may require you to provide us with certain information that personally identifies you ("Personal Information"). Personal Information includes the following categories of information: (1) Contact Data, such as your e-mail address and DR.Oogle password, and including information made available through an SNS Account as described below; and (2) Demographic Data (such as your zip code, age, and income). If you communicate with us by, for example, e-mail or letter, any information provided in such communication may be collected as Personal Information.

Social Network Accounts

You can also register with our Services and create a Services account by linking your Services acount to your account certain third-party social services such as Facebook (each such account, an “SNS Account”), if and when such functionality is available. If you choose to create a Service account through one of your SNS Accounts, you may have to provide us with your username (or userID) so that your identity can be authenticated by the SNS Account. When the authentication is complete, we’ll be able to link your Services account with the SNS Account. That linking may allow us to access certain Personal Information, such as your name and email address, and other personally identifiable information Depending on the SNS Accounts you choose and subject to applicable SNS privacy settings, personally (e.g., information about your contacts on the social networking service) may be available on and through your DR.Oogle Account. that your privacy settings on the SNS Account permit us to access, in connection with creating your Service account. We don’t receive or store passwords for any of your SNS Accounts.

Public Information

The User Content that you contribute through the Service is intended for public consumption, including your posts, photos, comments, friend list, and any elements of your Account you make visible (e.g., your user name). We may display this information through the Service, share it with businesses, and further distribute it to a wider audience through third party sites and services.

User Choice

You may choose not to provide us with any Personal Information. In such an event, you can still access and use much of the Services; however you will not be able to access and use those portions of the Services that require your Personal Information.

Retention

We will retain your personally identifiable information that we process for as long as needed to provide Services to you, and thereafter as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. We will retain non-personally-identifiable information such as Demographic Data, Traffic Data and other usage data for as long as we believe it to be useful in our business.

Uses of Information Collected

By DR.Oogle Itself

We use the information we collect to market, operate and improve our Services, track the usage of the Services, provide feedback to Providers participating in the Services, display relevant advertising, and comply with legal obligations. Without limiting the generality of the above: (a) we use Contact Data to send you information about DR.Oogle or our products or services, or to contact you when necessary; and (b) we may use your Demographic Data or your Traffic Data to customize and tailor your experience on the Services, displaying content that we think you might be interested in and according to your preferences, and to provide relevant advertising to you.

Information Sharing

We share certain categories of information we collect from you in the ways described in this Privacy Policy. We may share Demographic Data and Traffic Data with advertisers and other third parties only on an aggregate (i.e., non-personally-identifiable) basis. We also share Personal Information and Traffic Data with our business partners who assist us by performing core services (such as hosting, billing, fulfillment, or data storage and security) related to our operation of the Services. Those business partners have all agreed to uphold the same standards of security and confidentiality that we have promised to you in this Privacy Policy, and they will only use your Contact Data and other Personal Information to carry out their specific business obligations to DR.Oogle. Last, we may transfer information about you if DR.Oogle is acquired by or merged with another company. In this event, we will use reasonable efforts to notify you before information about you is transferred and becomes subject to a different privacy policy. Finally, we may share or release information in the circumstances described below under “Expectations of Privacy”.

Cookies and Other Tracking Tools

Cookies

A "cookie" is an element of data that a website, when visited by a user, sends to that user's browser which, in turn, may store that element on the user's hard drive or memory. We use "cookies" to customize your experience of our Services, to improve the security of the Services, to store your password so you do not have to re-enter it each time you visit the Services, and to compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. At your option, expense and responsibility, you may block our cookies or delete our cookies from your hard drive. However, by disabling cookies, you may not have access to the entire set of features of the Services.

Other Analytics

We may contract with third-party service providers to assist us in better understanding our site visitors. Presently, the only third-party analytics service provider we use is Google Analytics. For Google’s privacy practices see this. To opt out of data recording and analysis by Google Analytics, see this.

Do Not Track

We use only cookies as described above. We do not use cookies to collect personally identifiable information or track users’ online activities over time and across different web sites. For information regarding Do Not Track mechanisms, see http://allaboutdnt.com/.

Expectations of Privacy

Except as otherwise provided in this Privacy Policy, we will keep your Personal Information private and will not share it with third parties, unless we believe in good faith that disclosure of your Personal Information or any other information we collect about you is appropriate to: (a) comply with the law, or a law enforcement agency request, subpoena, court order or other such request by a legal authority; (b) protect the rights, property or personal safety of DR.Oogle or anyone else; (c) enforce our Terms and policies, to otherwise establish or exercise our rights, or defend against legal claims; (d) investigate, prevent and take action regarding fraud or misuse of the Service or (d) respond to claims that any posting or other content violates the rights of third parties.

Providers

Providers, their employees, and their agents should be particularly aware of their obligations of patient confidentiality, including without limitation their obligations under HIPAA, both in communicating with DR.Oogle or other Users, posting User Content and in responding to postings and comments. DR.Oogle does not have and will not accept any obligations of confidentiality with respect to any communications other than those expressly stated in this Privacy Policy and the DR.Oogle Terms of Service.

Public Information

Any information that you may reveal in a posting or other online discussion or forum is intentionally open to the public and is not in any way confidential or private. You should think carefully before disclosing any personally identifiable information in any public forum. What you have written may be seen and/or collected by third parties and may be used by others in ways we are unable to control or predict.

Reasonable Efforts

Although we make good faith efforts to store Personal Information in a secure operating environment that is not open to the public, you should guarantee that there will be no unintended disclosures of your Personal Information. If we become aware that your Personal Information has been disclosed in a manner not in accordance with this Privacy Policy, we will use reasonable efforts to notify you of the nature and extent of the disclosure (to the extent we know that information), as soon as reasonably possible and as permitted by law.

We will use reasonable efforts to comply with this Privacy Policy and to take prompt corrective action when we learn of any failure to comply with our Privacy Policy. We sometimes release beta versions of our products and services, which are further refined before the release of the final version. Because these products and services are still in a test phase, we may not always catch an unintended privacy issue, despite our efforts to do so. As such, we welcome feedback on any privacy concerns. In light of the above and because of the complex and constantly changing nature of our technology and business, and the security risks associated with using the Internet, we do not guarantee error-free performance under this Privacy Policy. TO THE EXTENT PERMISSIBLE UNDER LAW, SMILINGDOCS SHALL NOT BE LIABLE FOR ANY INCIDENTAL, CONSEQUENTIAL OR PUNITIVE DAMAGES RELATING TO THIS PRIVACY POLICY.

Inquiries

Upon request, we will provide you with information about whether we hold, or process on behalf of a third party, any of your personally identifiable information. To request this information please contact us at the address at the end of this Privacy Policy. If your personal information changes, or if you no longer desire to use the Services, you may correct, update, amend, delete/remove, or deactivate it by contacting us at the addresses at the end of this Privacy Policy. Before we process any request, we may request personal information to verify your identity where allowed by law. Where permitted by local law, we may reject requests that are unreasonable or impractical. We will respond to your request within a reasonable time frame.

International Transfer

Your Personal Information may be transferred to, and maintained on, computers located outside of your state, province, country or other governmental jurisdiction where the privacy laws may not be as protective as those in your jurisdiction. If you’re located outside the United States and choose to provide your personally identifiable information to us, we may transfer your personally identifiable information to the United States and process it there.

Updates and Changes

We reserve the right, at any time and without advance notice, to add to, change, update, or modify this Privacy Policy, simply by posting such change, update, or modification on the Services and without any other notice to you. If you have established an Account for the Services, we will attempt to inform you of any modifications to this Privacy Policy that affect your obligations to us or our obligations to you: (a) by a message displayed at the time you log into the Services, and / or (b) by such other means as we deem reasonably likely to reach you. If you do not agree with any such modifications, the sole remedy is the termination of your Account. Your continued use of the Services after receiving notice of any modifications indicates your acceptance of the modified Privacy Policy.

If you have not established an account for the Services, any modifications to this Privacy Policy will be effective upon our posting of the new terms and/or upon implementation of the new changes on the Services, and your continued use of the Services after any modifications indicates acceptance of the modified Privacy Policy. You agree to review this Privacy Policy periodically so that you are aware of any modifications.

Contacting Us

If you have any comments on or questions about this Privacy Policy, please contact:

DR.Oogle Inc
PO BOX 1107
Palo Alto, CA 94302
Email contact

Copyright 2017, DR.Oogle Inc.